Privacy Policy

This page tells you, in plain words, what happens to your information when you visit Digronix or get in touch with us. We collect only what we actually need, and we don’t sell it to anyone. This policy covers our website, https://digronix.com/, and any enquiry you send us through it, by email, phone or WhatsApp.

If you’d rather not read everything, the short version is: you tell us what you want help with, we use those details to reply and do the work, and you can ask us to correct or delete them whenever you like.

1. The details you give us

Most of what we hold comes straight from you. When you fill in a contact form, ask for a quote, request a website or SEO audit, or message us, we may receive:

  • Your name, email address and phone number
  • Your company name and website link
  • The service you’re interested in
  • Whatever you write in your message, including any files or links you send

None of this is compulsory, but without a way to reach you (an email or number), we won’t be able to reply.

2. What our website picks up on its own

Like most websites, ours automatically records a little technical data when you visit. This can include your IP address, browser and device type, the pages you open, how long you stay, and the site or search result that brought you here.

This isn’t used to identify you personally. We look at it in bulk to see what’s working, fix broken pages and make the site faster and easier to use.

3. Why we use your information

We use your details to:

  • Reply to your questions and send proposals or quotes
  • Prepare audits, reports and the work you’ve asked for
  • Handle project communication, invoicing and records if you become a client
  • Improve our website, content and services
  • Measure how our own marketing is performing
  • Meet legal, tax and accounting requirements

We won’t use your information for anything unrelated to these purposes without telling you first or asking for your consent where the law requires it.

4. Cookies

Cookies are small files a website saves in your browser. We use them to keep the site working properly and to understand how visitors move through it.

You’re in control: every browser lets you block or delete cookies. If you turn them all off, some parts of the site, such as forms, may not behave as expected. Where the law asks for your permission before we use non-essential cookies, we’ll ask.

5. Tools and services we rely on

To run the website and our marketing, we may use outside tools such as analytics software, advertising platforms, email or CRM tools, and hosting providers. [Replace with your actual list, e.g. Google Analytics, Google Ads, Meta Pixel, your hosting company.]

These companies may process some of your data on our behalf, and each has its own privacy policy. We’d suggest reading theirs if you want to know how they handle it.

6. Who we share it with

We do not sell, rent or trade your personal information.

We share it only when there’s a real reason: with the service providers mentioned above so they can do their job, with professionals such as accountants where needed, or with authorities if the law requires it or if we need to protect our rights, our website or other people. In every case, we try to share the minimum necessary.

7. Keeping your information safe

We take sensible steps to protect your data, including limiting who can access it and using secure, reputable platforms. That said, no website or internet transfer is ever 100% safe, so we can’t promise absolute security. If you think something you shared with us has been misused, please email us right away.

8. How long we keep it

We hold on to your information only as long as it’s useful for the reason you shared it, such as an open enquiry or an active project, or as long as we must keep records under the law. After that, we delete it or remove anything that identifies you.

9. Your choices and rights

Under Indian law, including the Digital Personal Data Protection Act, 2023, and other laws that may apply to you, you can ask us to:

  • Tell you what personal information we have about you
  • Correct anything that’s wrong or out of date
  • Delete your information, where we’re allowed to
  • Stop using your information where you had agreed to it, by withdrawing your consent
  • Stop sending you promotional messages

Just email us at the address below. To protect your privacy, we may ask for a little proof that the request is really from you. We’ll respond within a reasonable time.

10. Links to other websites

Our pages may link to other websites, such as social media profiles, client work or tools. We don’t control those sites and aren’t responsible for how they handle your information, so please check their policies when you leave ours.

11. If you’re visiting from outside India

Digronix operates from India. If you contact us from another country, your information may be stored or processed in India or in other countries where our service providers work. Where laws such as the GDPR apply to you, we’ll respect the rights they give you.

12. Children

Our services are meant for businesses and adults. We don’t knowingly collect information from children. If you believe a child has sent us their details, tell us and we’ll delete them.

13. Changes to this policy

We may update this page when our website, tools or legal requirements change. The “last updated” date at the top will always show when the policy was last revised, so it’s worth a quick look now and then.

14. Talk to us

Questions, requests or concerns about your privacy? Write to us and a real person will get back to you.

Business name: Digronix

Address: Tughlakabad Extension New Delhi, Delhi 110019

Email: info@digronix.com

Phone: 8373926401

Website: https://digronix.com/